OUR MODEL:

EXCELLENCE AND INTEGRITY IN HOW WE ENGAGE WITH CLIENTS, OUR RECRUITMENT PROCESSES AND THE WAY WE LEAD AND MANAGE PEOPLE.

ENGAGEMENT

We firmly believe in a close and early engagement with a client to fully understand what success will look like. This collaborative approach builds understanding, rapport and confidence that in turn leads to the production of sound, commercially viable plans and a delivery model that provides operational excellence as represented in the FSI Recruitment and Management System (FRMS).

For Security contracts, FSI Worldwide uses a unique approach to security solutions that is based on the military estimate and planning process (“The Seven Questions Combat Estimate”) which enforces early collaboration and a deep understanding of the client’s priorities and intent. This approach is reinforced and complemented by the close management of security personnel (often, but not exclusively, Gurkhas) in Security Officer roles who will deliver enhanced levels of professionalism to projects, and offer a capability that is proactive, dynamic, responsive and adaptable.

 

RECRUITMENT

Excellence in recruitment is a key factor in creating high performance teams on any contract across all industries.  The FSI Recruitment and Management System (FRMS) ensures that candidates are contacted by FSI Worldwide only.  This enables FSI Worldwide to eradicate the corruption and duplicity that is particularly omnipresent in manpower companies in the developing world.

 

THE ADVANTAGES OF THE FRMS ARE EXPLAINED IN THE FOLLOWING DIAGRAM:

THE FSI MODEL:

THE TRADITIONAL MODEL:

FSI forms a direct link between the candidate and client,
adding recruitment and management best practice in
place of corruption and inefficiency.
Supports an entire chain of brokers.  Brokers generally:  add no value;
cause friction; misrepresent contract terms and conditions; hold candidates’ passports;
exploit workers and expose the recruitment process to corruption. Brokers routinely charge illicit fees thereby contributing to the severity of the debt bondage.

LEADERHSIP AND MANAGEMENT

Social Psychology has long evidenced the fact that engaging the hearts as well as the bodies and minds of people leads to higher morale, a sense of purpose, and more productivity. FSI Worldwide’s leadership style is focused on showing empathy, care and respect and thus engendering loyalty, professional pride and team spirit.

At FSI Worldwide we live the covenant ‘Serve to Lead’.

As a business we pride ourselves on having a deep understanding of the humanity and cultures of the personnel we recruit. We encourage our clients to share in the conviction that great leadership can only be achieved if one understand one’s people and what is important to them. Experience has taught us that it is essential to prioritise their needs and to show empathy in every aspect of a company’s engagement with their people.

In FSI Worldwide we have a deep understanding of the need to provide for the welfare of our personnel and their families.   Our world class welfare support systems and close management style does this to the benefit of all stakeholders.  When we also assist clients to manage the personnel we provide, high levels of optimum productivity and minimal staff turn over result.

 

TRAINING AND PERSONAL DEVELOPMENT

Training is a key component to engaging the human spirit and of course to achieving optimum productivity.

Providing skills training for all workers, particularly low skilled workers, enhances the sense of self respect and the loyalty to the employing company.  It also builds self confidence and offers us the chance to bring personnel together as a team before they deploy to their project locations.  This creates operational efficiencies and also reduces the amount of individual anxiety.

High quality training, combined with excellent leadership and management enables an individual or team to create more value over a defined period than is possible from untrained personnel.  The investment in source country training of employees delivers significant returns for those prepared to invest.  FSI Worldwide is able to ensure the delivery of quality training to protect the investment of enlightened employers who also see the value of training personnel before they leave their home countries.